Financial Policies, Terms & Conditions, and Privacy Policy

Applies to registrations for the Home Services Summit (Wednesday, January 14, 2026 - Saturday, January 17, 2026)

Conference Financial Terms & Policies

Authorization: By registering for the Home Services Summit, you agree to the following financial policies and authorize the event organizers to invoice you and/or charge the payment method provided at registration for any applicable fees as outlined below.

1) Hotel Block Policy Agreement

Attendees who choose not to stay at the designated conference hotel will be charged a $250 fee. Our meeting space, AV, and discounted rates are subsidized by a contracted room block; booking outside the block creates penalties and lost concessions, which could require higher registration fees for future events.

2) Attendance & No-Show Policy (Two-Week Notice)

A $250 no-show fee will be charged, in addition to the conference registration cost, if a registered attendee fails to attend without notifying the organizers at least two weeks prior to the conference start date (Wednesday, January 14, 2026). Any early bird or promotional discounts will be forfeited in the event of a no-show, regardless of whether notice is given.

3) Code of Conduct

All attendees are expected to conduct themselves in a professional, respectful, and courteous manner toward other attendees, speakers, staff, and venue personnel. Disruptive, harassing, or inappropriate behavior—as determined by the organizers—may result in removal from the event without refund and/or prohibition from future events.

4) Pay-On-Time Policy

Invoices are due upon receipt. If an invoice remains unpaid for 30 days after the invoice date, any early-bird or promotional pricing is forfeited and the registration will be re-invoiced at $999.

Terms & Conditions

Payment & Refunds

  • Registration must be paid in full to confirm attendance.
  • Refunds: Cancellations received at least two weeks before the conference start date (Wednesday, January 14, 2026) will be refunded in full with no administrative fee.
  • Primary ticket exception: Refunds are not available for the first (primary) ticket on any registration; refunds apply only to additional tickets on the same registration.
  • Within two weeks of the start date: Cancellations are non-refundable.
  • Transfers: Registrations may be transferred to another individual at any time prior to Wednesday, January 14, 2026 with written notice to the organizers.
  • Pay-On-Time: Invoices are due upon receipt. If unpaid 30 days after the invoice date, early-bird/promotional pricing is forfeited and the registration is re-invoiced at $999.

Program Changes

The organizers may adjust speakers, sessions, or schedule without refund.

Force Majeure

If events beyond our control (e.g., severe weather, strikes, pandemics, venue closure) require cancellation or postponement, liability is limited to registration fees paid.

Photo & Media Release

By attending, you grant the organizers permission to photograph, record, and use your image, likeness, voice, and name in any media for promotional, marketing, or educational purposes for this and future events, without compensation.

Liability Waiver

You assume all risks related to participation and release the organizers, venue, sponsors, and affiliates from liability for injury, illness, property damage, or loss.

Data & Communications

By registering, you consent to storage of your registration information and to receive communications about this and future events. You may opt out of marketing messages at any time by contacting events@fivestarfranchising.com.

Incorporation by Reference

These Terms & Conditions incorporate the Conference Financial Terms & Policies above, including the Hotel Block Policy Agreement, Attendance & No-Show Policy, and Code of Conduct.

Privacy Policy

Information We Collect

  • Name and contact information (email, phone, mailing address)
  • Company name and job title
  • Registration selections, ticket type, and payment status (payment is processed by third parties; we do not store full card details)
  • Communications with us (e.g., email inquiries)

How We Use Your Information

  • Process registrations and provide access to sessions and activities
  • Respond to inquiries and provide support
  • Send operational updates and event-related communications
  • Send marketing communications about this and future events (you can opt out at any time)
  • Improve event operations via analytics and feedback

Information Sharing

We may share your information with trusted vendors and service providers who support event operations and have agreed to keep it confidential. We do not sell attendee contact information.

Your Choices

You can opt out of marketing communications at any time by emailing events@fivestarfranchising.com. Please include your name and the email used for registration.

Security

We take reasonable measures to protect your information. No method of transmission or storage is 100% secure.

Data Retention

We retain registration and transaction records as long as necessary to administer the event, comply with legal obligations, and resolve disputes.

Updates

We may update this policy from time to time. Material changes will be reflected by the effective date above.

Contact

Questions? Contact us at events@fivestarfranchising.com.