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Online Service Manual – Freeman

Click the button below to access the online service manual. Here you can find more information on ordering furnishings, signs & graphics, exhibit packages, and more. You can also find info on shipping.

Electricity & AV – Encore

You can order services that freeman does not provide with the button below.

Quick Facts

Booth details

Booth equipment
Each 10' x 10' booth will be set with 8' high black back drape, 3' high black side drape, one 6'L x 30"H black draped table, two Limerick® chairs by Herman Miller and one wastebasket. Booths 300 sqft or less will receive an identification sign. Booths larger than 300 sqft may receive an identification sign upon request.

Each 10' x 20' booth will be set with 8' high black back drape, 3' high black side drape, two 6'L x 30"H black draped table, four Limerick® chairs by Herman Miller and one wastebasket. Booths 300 sqft or less will receive an identification sign. Booths larger than 300 sqft may receive an identification sign upon request.

Exhibit hall carpet
The booths and exhibit area are carpeted with existing hotel carpet.

 

Show schedule

Discount price deadline

Order early on FreemanOnline to take advantage of advance order discount rates, place your order by August 23, 2023.

 

Exhibitor move-in

Wednesday, September 20, 2023     2:00 PM - 6:00 PM  

 

Exhibit hall hours

Thursday, September 21, 2023
Friday, September 22, 2023
       7:00 AM - 7:30 PM
       7:00 AM - 2:15 PM
 

 

Exhibitor move-out

Friday, September 22, 2023             2:15 PM - 5:00 PM  


Freeman will begin returning empty containers as soon as the aisle carpeting is removed or plastic covering has been laid in the aisles of the exhibit hall.

 

Shipping and material handling

Warehouse shipping address:


Home Services Summit
C/O Freeman

10088 General Dr
Orlando, FL 32824
USA

 

Warehouse shipping information

  • Ship early to avoid delays and save money.
  • Freeman will accept crated, boxed or skidded material beginning August 21, 2023 at the above address.
  • Material arriving after September 13, 2023 will be received at the warehouse with an additional after deadline charge.
  • Please note that the Freeman Warehouse does not accept uncrated freight (loose, pad-wrapped material and/or unskidded machinery), COD shipments, hazardous materials, freight requiring refrigerated or frozen storage, a single piece of freight weighing more than 5,000 pounds or a single piece of freight beyond the dimensions of 108"H x 93"W.
  • Warehouse materials are accepted at the warehouse Monday through Friday between the hours of 8:00 am - 3:30 pm.
  • Certified weight tickets must accompany all shipments.
  • If required, provide your carrier with this phone number: (888) 508-5054.

Show site shipping address:


Home Services Summit
Caribe Royale & Convention Center
C/O Freeman

8101 World Center Dr
Orlando, FL 32821
USA

 

Show site shipping information

  • Freeman will receive shipments at the exhibit facility beginning September 20, 2023.
  • Shipments arriving before this date may be refused by the facility.
  • Any charges incurred for early freight accepted by the facility will be responsibility of the exhibitor.
  • Certified weight tickets must accompany all shipments.
  • Ensure your driver has the following information to expedite unloading and delivery to your booth: Show Name, Exhibitor Name, Booth #.
  • If required, provide your carrier with this phone number: (888) 508-5054.

 

Service contractor contact information

Freeman

We want you to have a successful show. If we can be of assistance, please contact Exhibitor Support. If you need to book or quote shipping services, please contact Freeman Transportation®.

 

Exhibitor frequently asked questions

For more information and helpful hints on products and services, ordering and invoicing, shipping your freight, and other top questions, please visit FreemanOnline's FAQ page.

 

Exhibitor service hours

Our Exhibitor Support team will be available from 8:00 AM - 5:00 PM from the first day of Exhibitor Move-in to the last day of Exhibitor Move-out. Hours may be extended the day before show open and the day of show close to assist with additional exhibitor needs.

 

Pre-show checklist

Labor information

  • Carefully read the Union Rules and Regulations to determine your labor needs.
  • Refer to your ordering site under Display Labor for Straight time and Overtime hours.

Show paperwork and labels

  • Complete the Outbound Shipping paperwork online and Freeman will gladly prepare your outbound Material Handling Agreement and labels in advance.
  • Ensure your carrier knows the company name and booth number when making arrangements for shipping your exhibit at the close of the show.

 

During show checklist

On-site information

  • Please arrive with enough time to set up your booth.
  • Exhibitors supervising Freeman labor will need to pick up and release their labor at the Labor Desk.

 

Move-out checklist

Dismantle and move-out information

  • All exhibitor materials must be removed from the exhibit facility by September 22, 2023 - 5:00 PM.
  • To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor Move-Out deadline, please have all carriers check-in by September 22, 2023 - 3:00 PM. In the event your selected carrier fails to show on final move-out day, Freeman reserves the right to re-route your freight onto another carrier.

Excessive trash and booth abandonment

  • Note that any excessive trash which consists of display materials, carpet, padding, crates and/or pallets will be disposed of and charged both a handling fee and disposal fee during exhibitor move-out.
  • Clear out booth. Any excessive materials left in the booth at the end of the event will be considered trash.